Reali Loans – Mortgage Lender Review

Overall Satisfaction
90%

Reali is an entirely digital mortgage platform that prides itself on helping homebuyers and homeowners find the best available purchase or refinance loan based on their goals, affordability and transparency. The online application is simple and can be completed in minutes at any time of day. Once a borrower completes and application, they have access to a suite of resources designed to help them pick the right loan at the most competitive price.

#2 for Customer Onboarding

Trusted Brand

  • Technology focused
  • Top-rated customer service
  • No closing cost options available
  • A+ Rating with the Better Business Bureau

Best Features

Reali has automated the mortgage process, and in doing so, they have drastically reduced the cost to originate. Why is that cool? Reali passes as much of those savings as possible onto the customer and invests in additional resources to support the customer even before they lock their loan. The bottom line is that Reali customers are able to save money on their mortgage and pick the right financing option for them.

Drawbacks

Reali has a very small National footprint.  Right now, they are only lending in the follow 12 states: CA, CO, OR, WA, TX, FL, AZ, IL, PA, MI, GA, and VA but are expanding quickly.

Best for People Who

Are technically savvy and constrained for time. Cash-out refinance is their specialty.  If you’re needing cash to pay for high interest debt or complete home improvement projects, be sure to have them quote a rate.

Reali has an intuitive online platform, complemented by non commissioned staff that guides customers through the process starting with how much house they can afford or how much they can save, all the way through to close, completely jargon-free, with airtight certainty and the best rate possible.

Highlights

  • Online onboarding
  • Solid rates
  • Low closing costs
  • Easiest to get started
  • Top-rated service and responsiveness

Lender Performance

Interest Rates
92%
Closing Costs
96%
Loan Offerings
90%
Application / Approval Process
94%
Interaction
88%
Loan Closing
90%
Onboarding
92%
Problem Resolution
86%

Customer Reviews

Reali’s website is easy to use and fairly intuitive so it doesn’t take much time to upload your loan documents or check on the status of the loan processing. The customer service we received from the people at Reali (yes, actual humans) was more personal and sincere than anything that I get in the businesses that I patronize in person.

Terry WhittingtonHomeowner

The speed and technology was amazing, not being very tech savvy myself, I was able to upload all documents without any trouble and Reali was quick to process all the documents in no time at all. Reali was also great with communication, always there to answer any questions I had.

Peter BuhlHomeowner

They truly exceeded our expectations and were both readily available when we had questions about the application process and what was needed to close.

Wendy ChanHomebuyer

Reali - Overall

Online onboarding. Solid rates. Low closing costs. Easiest to get started. Top-rated service and responsiveness.