Credible Mortgage – Mortgage Platform Review

Overall Satisfaction
95%

Credible is an entirely digital mortgage platform that prides itself on helping homebuyers and homeowners find the best available purchase or refinance loan based on their goals, affordability and transparency. The online application is simple and can be completed in minutes at any time of day.

Once a borrower completes and application, they have access to a suite of resources designed to help them pick the right loan at the most competitive price.

#1 for Customer Onboarding

Trusted Brand

  • Technology focused
  • Top-rated customer service
  • No closing cost options available
  • A+ Rating with the Better Business Bureau
  • Large National Footprint

Best Features

Savings. Credible has automated the mortgage shopping process, and in doing so, they have made it simple for consumers to apply. Why is that cool? There’s now only one place you need to go to apply yet get multiple quotes online from lenders. The bottom line is that Credible customers are able to save money on their mortgage by picking the right mortgage option for them.

Credible has an intuitive online platform, complemented by non-commissioned staff that guides customers through the process starting with how much house they can afford or how much they can save, all the way through to close, completely jargon-free, with airtight certainty and the best rate possible.

Drawbacks

Credible currently doesn’t offer any HELOC loans.  In addition, since the platform is entirely online, it’s best for the technologically-savvy. However, once onboard, Credible customers can choose from a range of fixed-rate and adjustable-rate loan terms from multiple lenders.

Best for People Who

Are technically savvy and constrained for time. Cash-out refinance is their specialty.  If you’re needing cash to pay for high interest debt or complete home improvement projects, be sure to have them quote a rate.

Highlights

  • ACTUAL Rates In 3 Minutes. Not Just Estimates
  • Compare MULTIPLE Lenders
  • No Impact To Your Credit by Checking Pre-qualified Rates
  • Full Online Transparency Into Your Loan Status

Lender Performance

Interest Rates
92%
Closing Costs
84%
Loan Offerings
96%
Application / Approval Process
94%
Interaction
88%
Loan Closing
90%
Onboarding
92%
Problem Resolution
86%

Customer Reviews

Credible was very easy to navigate, so I didn’t have to search for the best deals for me on loans – they were displayed plainly, easy to understand. They helped match me with the best lender for my needs and I’d definitely recommend them to anyone!

Courtney G.Customer

Credible was very easy to use. I was able to do everything online, which was a huge time saver. I got occasional emails updating me on my rates and any documents that were still needed to complete an application, but they didn’t go overboard with them and spam my email box. Overall, I was very impressed with the experience and would definitely use Credible again.

Amanda H.Customer

Very simple process that provided me with several options from multiple lenders that were easy to compare. Very happy with my experience.

Jeff C.Customer

Credible Mortgage - Overall

Solid rates. Easiest to onboard. Refinance focused. Large National footprint. Top-rated service and responsiveness.